Service policy
Payments and Billing Policy
Plain-English payment timing, deposit, final payment, monthly billing, and third-party cost rules.
Last updated June 8, 2026. These policies apply to local and commercial Baumbach Solutions work. Government, municipal, public-sector, procurement, RFP, and compliance-heavy projects are scoped and priced separately.
Build payments
Small entry products are normally paid in full before build. Business website projects usually use a deposit and final payment before launch. Larger managed or custom work may use milestone payments.
Monthly billing
Monthly billing starts at launch or 30 days after build begins if the client delays required content, access, approvals, or feedback.
Unused monthly update time does not roll over. Monthly update time is for small edits only, not new features or expanded scope.
Third-party costs
Third-party costs are separate unless stated in writing. This can include domains, paid software, plugins, paid platforms, payment processing, email services, booking tools, or other outside services.
Launch payment
Final build balances must be paid before launch, transfer, or handoff unless a separate written agreement says otherwise.