Payments and Billing Policy

Build payments

Standard new websites use a 50% deposit before work starts and the remaining 50% before launch. The Digital Business Card is paid in full before build. Custom projects use agreed payment milestones.

Final build balances must be paid before launch, transfer, or handoff unless a separate written agreement says otherwise.

Monthly care is separate

Website Care is $49 per month for hosting, SSL, monitoring, backups, and technical maintenance and support. It does not include content edits.

Managed Website is $99 per month and includes Website Care, up to 30 minutes of normal content edits per month, and a basic monthly report.

Monthly care fees are separate from the website build and selected add-ons.

Monthly billing and edit time

Monthly billing starts at launch or 30 days after build begins if the client delays required content, access, approvals, or feedback.

Unused monthly edit time does not roll over. Included time covers normal content edits, not new pages, new features, expanded scope, or redesigns.

Additional work must be approved first and is quoted separately or billed at $100/hour.

Third-party costs

Third-party costs are separate unless stated in writing. This can include domains, paid software, plugins, paid platforms, payment processing, email services, booking tools, or other outside services.

Existing client agreements

Existing clients keep their agreed pricing, included services, and signed terms unless a change is agreed in writing.