Ownership, Cancellation, and Transfer Policy

What the client owns

• Business name
• Provided logo, content, photos, and videos
• Domain if registered in the client's name
• Customer data, leads, form submissions, and brand assets

What Baumbach Solutions retains

• Hosting environment and server setup
• Internal workflows and development process
• Reusable code, templates, tools, and systems not built only for that client
• Reusable automation logic and source systems not transferred in writing

Cancellation

Monthly service may be canceled with 30 days' written notice unless a separate commitment applies.

Cancellation does not erase unpaid balances, completed work, payment plans, project balances, or third-party costs already incurred. Deposits and completed work are non-refundable once work has begun.

Delays and restart fees

Client delays over 30 days may result in project pause, monthly billing start, movement to the next production slot, or a restart fee.

Restart fees are $50 for Digital Business Card, $100 for Microsite, $150 for Microsite Plus, $250 for Starter, $350 for Standard, $500 for Managed Growth, and quoted for custom work.

Transfer or export

Transfer or export may be available when technically practical. Migration and export work is billed separately, and unpaid balances must be paid before transfer.